August 1, 2018

Business Systems Analyst – Germany Office

Who We Are

RS2 Software is a publicly listed payment software and processing company serving major banks, payment service providers and other financial institutions all over the world. It is the transaction processing power behind some of the world’s most innovative and fastest growing Payments companies and is currently deployed in 35 Countries all around the world.

About the Job

The role of the Business Systems Analyst is to configure, test, deliver and implement new requirements and enhancements on software systems developed by RS2 for existing and new client. The chosen candidate will be required to provide business process assistance in Client Delivery planning.

Responsibilities

  • Assist in managing client delivery and release schedules for projects, changes, service requests and mandatory releases as per clients’ SLAs
  • Plan and manage the RS2 system functional and regression testing schedule for assigned changes
  • Ability to work under pressure to agreed SLAs whilst maintaining acceptable quality standards
  • Participate in knowledge transfer activities from Change Management and Project Definition teams as part of the requirements analysis and hand-over
  • Review client requirements analysis and High Level Test Cases in order to prepare functional and regression test cases and viable acceptance criteria
  • Identify any flaws in the gap analysis and revert back to Change Management or Project Definition teams during testing phase
  • Act as a central point of contact (via e-mail, teleconferencing and on-site workshops) for the delivery of specific changes upon which he/she is working
  • Maintain test environment/s and install delivery components
  • Correct setup defects and re-tests to ensure compliance with supplied specifications prior the Release Package delivery to clients
  • Liaise with Project Definition, Change Management and Technical teams to ensure compliance with the client business requirements and agreed specifications
  • Document all test results in accordance with agreed standards
  • Conclude testing within agreed timescales and ensure results meet acceptance criteria
  • Request internal sign-off in order to trigger Release Process
  • Perform release coordination, documentation, version control and regression testing
  • Provide knowledge transfer to Support Teams or any other team as required as part of the delivery hand-over
  • Deliver release to clients and provide support during implementation
  • Maintain version control records for all client environments
  • Document new functionality and enhancements introduced to the software systems developed by RS2
  • Hand-over functional documentation to the Training & Documentation Team
  • Participating in onsite support or training as per clients’ request
  • Work closely with clients and peers to facilitate migration of data to/from the software systems developed by RS2
  • Provide 2nd line support for clients and RS2 support team’s in line with applicable SLAs
  • Participating in the 24×7 shift to provide client 2nd line support when necessary
  • Liaise with Quality Assurance Team to perform audits and recommend corrective action were necessary and to monitor corrective actions
  • Train RS2 clients and internal staff on software systems developed by RS2 when requested
  • Document all work in accordance with agreed standards
  • Maintain status reports for all tasks on a regular basis
  • Establish a good working relationship with customers and other peers
  • Perform regular updates of Work Sheet Reports
  • Perform any other related duties that may be assigned from time to time

Requirements

  • A degree in Business and IT or an equivalent professional qualification
  • Preferably should have a good knowledge of the specific payments industry
  • Must be proficient in SQL Language
  • Proficient in testing methodologies and test case execution/ verification with an eye for details
  • Should be familiar with standards associated with IT practice nationally and internationally
  • Must be able to facilitate remote and face to face client meetings
  • Must have strong written and oral communication skills
  • Demonstrates a strong awareness of the uses of IT within the industry of specialisation

The selected candidates will be offered an attractive package, commensurate with their skills and experience. Please send a detailed CV via email to recruitment_germany@rs2.com. All applications will be treated in strict confidence.