February 2008 - RS2 visits President of Malta

Shortly after the close of the User Forum, RS2 management headed by its Chairman and founder, Reinhold Schaeffter paid a courtesy visit to His Excellency Dr. E.Fenech Adami, President of the Republic of Malta. The delegation discussed matters of mutual interest particularly in the ICT arena. Mr. Schaeffter presented the President with a gift for the Malta Community Chest Fund.
February 2008 - RS2 User Forum

The much anticipated RS2 User Forum was held on the 19th and 20th February. Clients and sponsors expressed their appreciation for the hospitality shown by RS2 and commented on the professional organisation of the event and depth of content directly relevant to the clients present in the forum.
December 2007 - S-Bank Ltd, launches Europe's first Visa debit and credit multi application EMV card in Finland

S-Bank Ltd is the first issuer in Finland and in Europe to offer the Visa Credit and Visa Debit multi application on chip and PIN payment cards, presenting exciting opportunities for customers and issuers alike. As a new entrant to the banking market, S-Bank is demonstrating its commitment to innovation by leading the way in harnessing the true power of the chip to benefit customers. The installation of BankWORKS with its suit of modules for Issuing , Acquiring, Clearing, etc including all required interfaces to the various systems at S-Bank have been delivered with high quality and according to the project plan allowing the bank to start its operation on time.
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RS2 Software Group supports a customer base located in western, central and eastern Europe, the Middle East, Asia, Russia, and recently in Latin America on diverse levels:

Initial close working relationship during the installation phase of BankWORKS software modules at client's site

Local technical presence at key geographic locations

Emergency assistance at a Customer Service Desk, available 24 hours per day 7 days per week

Dispatch of qualified technicians to customer sites within 24 hours in case Customer Service Desk support is not able to resolve customer queries


Qualified technical staff and business analysts at RS2 Software Group support BankWORKS and other RS2 products. All are active in the field of information technology including card management and payment systems with broad based experience in card related businesses.

RS2 Software Group's support services are designed to meet critical client business requirements. These include:

Contractual Maintenance

Product and Market Assessment Consultancy

User Technical and Operating Training

In providing these support services, RS2 Software Group at times employs a strong network of experienced partners whose knowledge and experience has been established, but whose added value includes knowledge of specific technology or the local environment.

Periodic upgrades of new releases and versions are included in the BankWORKS software license under the provisions of a separate Maintenance Agreement. Upgrades are introduced at BankWORKS installations at varying intervals throughout each year in conformity with major credit card organization requirements.

Regular liaison with respective Credit Card Organizations assures that upgrades are developed and introduced at client locations on a timely basis to assure that BankWORKS installations at each location conform to current administrative and regulatory requirements.

RS2 Software Group's product delivery policy is structured to create a close working relationship with each client's IT and processing staff during the implementation phase of all RS2 Software Group's products. This policy assures that respective clients and their staff are fully conversant with the BankWORKS software systems.
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